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Frequently Asked Question

    About reservation and use

  • What time is the check-in and check-out?

    Check-in: 3 p.m. ~ Check-out: ~ 10 a.m.
  • Are there cancellation fees?
    30 days before: 50 % 7 days before: 100 %
  • Is there a parking lot?
    Yes. There is a free parking lot.
  • Are car chargers available?
    EV charging facilities are available.
  • About payment methods
    You can pay in cash on the spot and by credit card.
  • About rooms

  • What is the capacity of the rooms?
    Please check the Room page for the details.
  • How many beds are there?
    【Suite Dome】
    2 queen beds
    【Premium Dome】【Dog Tetra】【Theater Dome】
    4 semi-double beds
  • About our facility

  • What amenities do you have?
    Shampoo, hair conditioner, body wash, ladies’ set (provided at the reception), toothbrush, razor, hairbrush, body scrub towel, and cotton set.
  • Is it possible to have BBQs and meals even if it rains?
    Yes. We have a dining space at each building where you can enjoy BBQs and meals even on rainy days.
  • Do you have an air conditioner and heater?
    Yes. Each room is equipped with them.
  • Is there Wi-Fi?
    Yes. Each room is equipped with it.
  • About meals

  • Is it possible to bring my ingredients and beverages? Also, will a fee be charged for it?
    Fees will not be charged for it, so please enjoy your favorite ingredients and beverages.
  • Is it possible to bring my electric griddle?
    I’m afraid bringing and using home appliances, such as electric griddles, is not allowed at our facility.
  • Others

  • Is it possible to do fireworks?
    Only handheld fireworks are allowed. We have rental fire buckets for fireworks, so please let us know if you need them.
  • Is it possible to bring my bonfire set?
    I’m afraid fire-causing devices are not allowed here.
  • Are there convenience stores and supermarkets near the facility?
    Lawson: 15-min drive 7-Eleven: 20-min drive
  • About refunds
    Please note that we cannot refund money due to customers’ personal circumstances.
    Thank you for your understanding.
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ContactInquiries

0283-25-8577